Privacy Policy

Effective Date: January 8, 2025

At Dashciteino, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website https://dashciteino.com/, interact with us online, or engage with us at our dealership. Your privacy is a priority, and we strive to be transparent in our data practices.

1. Information We Collect

We collect information through various means:

  • Information You Provide Directly:

    • Contact Information: When you fill out a contact form, request information, or sign up for our newsletter, we collect your name, email address, phone number, and any other details you provide.

    • Purchase Information: When you purchase a vehicle, we collect your name, billing and shipping addresses, email address, phone number, payment information, driver’s license details, and any trade-in information.

    • Finance Applications: When you apply for financing, we collect detailed financial information, including income, credit history, and employment details.

    • Service Appointments: When you schedule a service appointment, we collect your name, contact information, vehicle details, and the requested services.

    • Test Drive Information: If you take a test drive, we may collect your name, contact information, and driver’s license details.

  • Information We Collect Automatically:

    • Website Browsing Data: When you visit our website, we automatically collect your IP address, browser type, operating system, referring URLs, and browsing activity via cookies and similar tracking technologies.

    • Device Information: We may collect information about the device you use to access our website, including the device type and unique identifiers.

  • Information From Third Parties:

    • Credit Reporting Agencies: We may receive your credit information from credit bureaus and other financial institutions when you apply for financing.

    • Vehicle History Reports: We may collect vehicle history reports from providers to assess trade-in vehicles or to provide you with information about the vehicles we sell.

2. How We Use Your Information

We use the information we collect for various purposes:

  • Sales and Transactions: To process vehicle purchases, manage trades, and arrange for deliveries.

  • Financing: To process finance applications, facilitate loan approvals, and manage credit agreements.

  • Customer Support: To provide customer service, respond to your inquiries, and address complaints.

  • Vehicle Servicing: To book and manage service appointments, conduct repairs, and provide maintenance information.

  • Marketing Communications: To send you newsletters, promotional offers, and updates about our vehicles and services (only if you have opted in to receive them).

  • Website Improvement: To analyze website usage, identify trends, and improve the functionality and design of our website.

  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

  • Internal Analysis: To monitor the effectiveness of our marketing efforts and improve our service delivery.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

  • Financial Institutions: We share your financial information with banks and lenders to facilitate financing.

  • Insurance Companies: We share your information with insurance companies to provide you with insurance options.

  • Service Providers: We share your information with service providers who assist with website hosting, email marketing, payment processing, and vehicle servicing.

  • Legal Obligations: We may disclose your information if required by law, court order, or government regulation.

  • Business Transfers: If our business is acquired or merged with another entity, your information may be transferred to the new owners.

  • With Your Consent: We may share your information with other third parties with your explicit consent.

4. Data Security

We implement robust security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Secure Socket Layer (SSL) Encryption: We use SSL encryption to protect your information during transmission over the internet.

  • Regular Security Audits: We regularly audit our systems and processes to identify and address potential security vulnerabilities.

  • Access Controls: We limit access to personal information to employees who require it to perform their job functions.

  • Data Protection Protocols: We have established policies and procedures for handling personal information in a secure and compliant manner.

5. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing behavior on our website. Cookies are small text files that are placed on your computer or mobile device when you visit our website. You can control the use of cookies through your browser settings. However, disabling cookies may affect your experience on our website.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.

  • Rectification: You have the right to request that we correct any inaccuracies in your personal information.

  • Erasure: You have the right to request that we erase your personal information under certain circumstances.

  • Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.

  • Data Portability: You have the right to receive a copy of your personal information in a structured, machine-readable format.

  • Object to Processing: You have the right to object to the processing of your personal information under certain circumstances.

  • Withdraw Consent: You have the right to withdraw your consent to the processing of your personal information at any time.

7. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website. Your continued use of our website or interaction with us after the effective date of the updated policy constitutes your acceptance of the changes.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us: